Rita Row | Made in Barceloa | FAQ

FAQ

In which countries can I buy online?
Currently you can make your purchase anywhere in the European Community. If your country is outside the radio contact us and we will find a solution.

 

In how many languages ​​can I navigate?
You can navigate on RITAROW.COM  English and some Spanish :)

 

Is it possible to receive periodic information in my e-mail with the latest news and offers from Rita Row?
Yes, you can subscribe to our Newsletter and you will receive information about the latest news or offers from Rita Row.

 

Can I unsubscribe from the Rita Row Newsletter?
Yes, you simply have to request it in writing to studio@ritarow.com putting in the subject: BAJA NEWSLETTER or in the foot of the bulletin where you will find this option.

How do I know if I have successfully completed my online order?
Once your order is made, you will receive a confirmation e-mail. If you did not receive it, contact us.

Can I know the status of my order?

Yes, with your number of shipping. If you have any doubt just contact us :)

 

Can I delete items from my order?
Yes, from "YOUR PURCHASE" you can delete the items you do not want as long as you have not processed the order.

 

What do I do if a defective item arrives?
RITAROW.COM only sells items in perfect condition, but if a damaged item arrives, contact us and we will solve the problem.

What should I do if an incorrect item arrives?
If you mistakenly receive an item you have not ordered, please contact us and we will proceed to change it.

 

Is my personal information confidential?
All the information that you share with us is private and confidential, we will only use it to attend your requests, formalize the purchase-sale process and provide information about the products. Check all the details in our Privacy Policy.

 

How can I contact Rita Row?
You can send us your questions or comments through the contact form available on our website, by phone +34 686 649 211 or by sending an e-mail to studio@ritarow.com

© 2018 by Rita Row S.L

  • Instagram
  • Facebook
  • Pinterest

Carrer Santa Rafael, 7, baixos. Figueres 17600